Privacy Statement for www.appvault.com

Privacy Statement for www.appvault.com

Effective Date: 27 Feb 2013

TRUSTe European Safe Harbor certification

About Us
This is a privacy policy for AppVault, LLC. Our homepage on the Web is located at http://www.appvault.com. The full text of our privacy policy is available on the Web at http://www.appvault.com/privacy/privacy.html

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

1200 Abernathy Road NE
Suite 425
Atlanta, GA 30328

You may contact us by e-mail at privacy@appvault.com. You may call us at 678-507-2820.

TRUSTe Licensee

AppVault, LLC has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, www.appvault.com and does not cover information that may be collected behind the log in on our website.

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact Casey Brown by email at casey.brown@appvault.com. If you are not satisfied with our response you can contact TRUSTe here.

AppVault, LLC complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. AppVault, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view AppVault, LLC’s certification, please visit http://www.export.gov/safeharbor/.

Information Collection and Use

AppVault, LLC acts as an information collection and distribution system for the purpose of allowing our clients to make effective employment decisions. Information needed by our clients to make employment decisions is collected by our software and stored on our servers. Our clients then access this information via our secure software in order to make hiring decisions about you. Your resume and other information about you is collected in the following ways:

When you complete an employment application that contains the "powered by AppVault" logo on the bottom.
When you email your resume to an email address located in a domain owned by AppVault, LLC such as appvault.com or np.appvault.com
When you fax your resume to a fax number that is owned or controlled by AppVault, LLC

The main purpose of collecting this information is for making employment decisions about you. Since AppVault, LLC does not own the right to use your data in any way other than outlined in the paragraphs below (our client pays for this right), they are ultimately responsible for the use of this information. AppVault, LLC will only use your data in aggregate (no personally identifiable information about you will be disclosed to another third party without your permission). AppVault, LLC is responsible for ensuring that your information is protected from outside disclosure, and each of our clients is contractually obligated to protect your information and to adhere to this privacy statement.

We may collect and maintain the following information about you:

Physical contact information
Online contact information
Demographic data
Given Name (First Name)
Family Name (Last Name)
Birth year, month, and day
User's Job Title
Name of User's Employer
Government-issued identifiers

From time to time our clients may also use your information for the following other purposes:

Updates related to your hiring status (offer letters, rejection letters, etc)
Requests for additional information required to make a hiring decision
Background investigation our clients may use your information to verify information you have provided. You will always have to opt-in to this use of your information.
Direct marketing - you may receive emailed or snail mail newsletters or other information related to the company to which you have applied.

Log Files

Like most standard Web site servers we collect information through our log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends. We use this information to administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. This information is not linked to personally identifiable information.

This data will be used for the following purposes:

Completion and support of the current activity.
Web site and system administration.
Research and development.

This data will be used by us and our agents.

Sharing

When you submit your information to our clients through the AppVault system, it is assumed that you understand that your information will be used for hiring decisions made by our clients. The only parties that have access to your personally identifiable information are:

Our client's recruiters, managers, or system administrators that have been granted access to the AppVault Applicant Management System. Each user agrees to protect your information and adhere to this privacy policy.
AppVault technical and support personnel that have been specially trained to protect your information and adhere to this policy.

AppVault, LLC does not own the right to use your personally identifiable information in any way unless specifically requested by you. The client company to which you are applying for a job owns this right to use your information for the purposes described in this document.

Our clients have the ability to export your personally identifiable information from our system into a system controlled by the client. Our client is contractually obligated to use this information only for the purposes described in this document, and to protect your information from outside disclosure. While we have made every effort to ensure information integrity of exported data, AppVault, LLC is not responsible to information disclosure once it has been exported or emailed from our system.

Information you provide to our site may be used by our client companies to perform background investigations if required by applicable employment laws or by the standard practices of the hiring company. You will always have to opt-in to this use of your information, either by physically signing a release form, our electronically agreeing to allow for this use.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our partners and advertisers. We do not link aggregate user data with personally identifiable information.

We have partner companies that sell our product in addition to there own (as a complete solution or as an up-sell to their own product.) Our partner companies never have access to your personally identifiable information, but will receive aggregate data related to the performance to advertising and other data including:

NOTE: Aggregate data could be in total or for a particular time period specified by the client.

Number of applicants applying for a particular job
Average application quality - our software allows our clients to specify qualitative (such as resume keywords) and quantitative (such as years experience) criteria related to the job requirements. Each criterion is assigned a weight, and a score is produced based on how the applicant answers questions. The average score is provided to our partners as a measure of applicant quality
Number of applicants and average score in each hiring status (Inbox, hiring, consideration, in process, etc.)
Number of applicants and average score by recruiter assigned to work the application.
Other non-personally identifiable aggregate reports defined by our clients.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

We will not sell, rent, trade, or otherwise share your personally identifiable information with third parties, other than outlined above.

Choice

You have the right to opt-out of any use of your information. To opt-out of email send request to us via email at privacy@appvault.com, phone at 1-888-469-2490, or send a letter to


AppVault Privacy Request
1200 Abernathy Road NE
Suite 425
Atlanta, GA 30328

Since we cannot directly control how our clients contact you (they can still contact you via email, phone, snail mail, or other contact methods that you provide), you have the right to have any or all of your contact information removed from our system. You can use the correct/update procedures below, or contact us at privacy@appvault.com or via phone at 678-507-2820 and we will promptly make the changes that you request.

Correct/Update/Delete

You always have the right to make changes to your information or to be removed from our system. You can contact us via email at privacy@appvault.com or phone at 678-507-2820 for prompt removal. You will receive a written confirmation within 30 days of your request informing you of the change.

Clients may also elect to allow you to change your personally identifiable information via a web based tool. This tool is located on the World Wide Web at:

https://appvault.com/v2/aedit/login.aspx

If our client elects to allow you to use this tool, you will be required to create a username and password when you complete the employment application. You can then edit or replace any of the information that we have collected about you, including your password (your username may not be edited by you). If you do not create a username and password for our system, you may contact us at privacy@appvault.com and we will create one for you.

This system will not allow you to completely remove all of your personally identifiable information. You must contact us to ensure that all of your information is removed from our system.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

We use a session cookie to maintain your session while using the site. Information within the cookie is not linked to information we collect from you through the site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be hampered.

We also use cookies to remember your username, so that you don't have to re-enter your username each time you access our site. You must choose the "remember my username" option on the login page before we will store this cookie on your computer.

Some of our business partners (e.g., live chat) use cookies on our site. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers or other business partners.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by AppVault, LLC. Please be aware that we, AppVault, LLC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Our clients have the right to frame our application in their site in such a way as to make it appear that you are still on their site. Information submitted to AppVault.com is still protected under this privacy policy in this event.

Security

The security of your personally identifiable information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link:

http://www.beholdlearning.com/wwwservices/ssloview.html

Our SSL certificates are issued by VeriSign.? You are encouraged to visit the VeriSign web site at http://www.verisign.com to get an overview of the process required for obtaining an SSL certificate.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at privacy@appvault.com.

Clear Gifs (Web Beacons/Web Bugs)

We employ use of clear gifs, a software technology (a.k.a. Web Beacons/Web Bugs), that allows us to properly enable our customer service chat. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

To learn more about our use of clear gifs, please email privacy@appvault.com.

Business Transitions

In the event AppVault, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If any changes are made to this policy, a statement will be placed on our web site 30 days prior to the effective date. You will still have the right to change, update, or remove your information from our system if requested.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact Casey Brown (company Chief Technology Officer) at:

Phone - (678) 507-2820
Fax - (678) 507-2835
Email: privacy@appvault.com
Mail: 1200 Abernathy Road NE, Suite 425, Atlanta, Georgia, USA, 30328